https://support.protohologram.com/hc/en-us 2026-04-02T17:39:38Z https://support.protohologram.com/hc/en-us/articles/11236336629389-Why-can-t-I-hear-anything-on-the-Proto-Epic 2023-07-22T05:22:21Z https://support.protohologram.com/hc/en-us/articles/11237057991565-Proto-M-User-Guide 2024-04-26T13:02:33Z https://support.protohologram.com/hc/en-us/articles/11258756224013-Why-is-my-video-not-playing-on-the-Epic 2023-07-22T05:23:08Z https://support.protohologram.com/hc/en-us/articles/11267525552269-How-do-I-pair-my-remote-to-my-Epic 2025-09-03T15:20:12Z https://support.protohologram.com/hc/en-us/articles/11267666459021-When-do-I-begin-being-charged-for-my-Epic-Software-License 2023-07-22T05:21:31Z https://support.protohologram.com/hc/en-us/articles/11268208534925-What-kind-of-electricity-power-do-I-need-for-my-Epic 2023-07-22T05:21:03Z https://support.protohologram.com/hc/en-us/articles/11268412608781-Why-is-there-no-power-for-my-Proto-Epic 2023-07-22T05:20:10Z https://support.protohologram.com/hc/en-us/articles/11268663334669-What-is-the-best-way-to-clean-the-screen-of-my-Epic 2023-07-22T05:19:30Z https://support.protohologram.com/hc/en-us/articles/11268820464397-Am-I-Able-To-Run-My-Proto-Epic-24-7 2023-07-28T17:01:58Z https://support.protohologram.com/hc/en-us/articles/11271063920397-Are-my-videos-streamed-from-the-cloud-or-are-they-downloaded-to-the-Epic-unit-before-playing 2023-07-22T05:18:15Z https://support.protohologram.com/hc/en-us/articles/11271109558797-What-kind-of-files-does-the-Epic-play 2023-07-22T05:16:47Z https://support.protohologram.com/hc/en-us/articles/11271150631565-When-shipping-or-moving-my-Proto-Epic-can-I-lay-the-Epic-horizontally 2023-07-22T05:15:34Z https://support.protohologram.com/hc/en-us/articles/11271363961101-Can-I-store-my-Epic-on-its-side-in-the-Roadie-Case 2023-07-22T05:15:54Z https://support.protohologram.com/hc/en-us/articles/11271410234125-Why-do-I-see-water-oil-spots-on-the-screen-of-my-Epic 2023-07-22T05:13:56Z https://support.protohologram.com/hc/en-us/articles/11271860137101-Can-I-route-audio-to-external-speakers 2023-07-28T17:00:55Z https://support.protohologram.com/hc/en-us/articles/11272474364813-Why-Doesn-t-My-User-Guide-Version-Match-the-Software-Version-of-My-Proto-Device 2023-07-22T04:40:10Z https://support.protohologram.com/hc/en-us/articles/11272646301581-What-level-of-internet-speed-access-do-I-need-for-Live-Beaming-to-Proto-devices 2024-08-26T15:33:20Z https://support.protohologram.com/hc/en-us/articles/11272675133453-Do-I-Specifically-Need-To-Use-WIFI-or-Ethernet-for-Internet-Connection-on-My-Device 2023-07-28T17:04:01Z https://support.protohologram.com/hc/en-us/articles/11272854246157-Can-I-connect-my-Proto-device-to-more-than-one-cloud-account 2023-10-02T23:32:44Z https://support.protohologram.com/hc/en-us/articles/11273086872589-What-kind-of-camera-can-I-use 2023-07-27T07:21:10Z https://support.protohologram.com/hc/en-us/articles/11273171623181-What-type-of-skills-will-the-person-operating-the-studio-need 2023-07-27T07:20:36Z https://support.protohologram.com/hc/en-us/articles/11273197591437-What-color-are-the-LEDs-and-can-I-change-the-color 2023-07-22T05:09:49Z https://support.protohologram.com/hc/en-us/articles/11273209890573-Do-I-need-to-use-3D-images 2023-07-22T04:45:31Z https://support.protohologram.com/hc/en-us/articles/11273487513869-Proto-Epic-User-Guide 2024-02-06T17:57:38Z https://support.protohologram.com/hc/en-us/articles/11273587561613-Proto-Epic-Monitor-Settings 2024-02-06T17:57:38Z https://support.protohologram.com/hc/en-us/articles/11273717064973-Unpacking-the-Roadie-Case-Guide 2023-07-21T03:21:38Z https://support.protohologram.com/hc/en-us/articles/11273873560077-Loading-the-Epic-into-your-Roadie-Case-Video 2023-07-21T03:22:37Z https://support.protohologram.com/hc/en-us/articles/11273897660045-Unloading-the-Epic-from-the-Roadie-Case-Video 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https://support.protohologram.com/hc/en-us/articles/11304629558541-Registering-your-Proto-Device-to-the-Cloud 2023-07-21T04:19:43Z https://support.protohologram.com/hc/en-us/articles/11304776329997-Uploading-Assigning-Content-to-your-Proto-Device 2023-07-21T04:18:44Z https://support.protohologram.com/hc/en-us/articles/11304838151053-Multi-Select-for-Content-Playlists-and-Devices 2023-07-21T04:17:30Z https://support.protohologram.com/hc/en-us/articles/11304959310349-Setting-Up-a-Content-Playlist-on-the-Cloud 2023-07-21T04:16:41Z https://support.protohologram.com/hc/en-us/articles/11304998038157-Cloud-Account-2-Factor-Authentication 2023-07-21T04:15:58Z https://support.protohologram.com/hc/en-us/articles/11305193724173-Information-on-Cloud-Search-Bar 2023-07-21T04:15:07Z https://support.protohologram.com/hc/en-us/articles/11325988636685-Playing-Content-and-Playlists-on-your-Proto-Device-with-the-Cloud 2023-07-21T04:13:11Z https://support.protohologram.com/hc/en-us/articles/11326266496525-Software-Update-Schedule-2023 2023-12-13T14:02:59Z https://support.protohologram.com/hc/en-us/articles/11332504765069-Sharing-a-Proto-Device-on-the-Cloud 2023-07-21T04:12:17Z https://support.protohologram.com/hc/en-us/articles/11332646207629-Sharing-Content-and-Playlists-to-Other-Proto-Cloud-Account-Users 2023-07-21T04:11:20Z https://support.protohologram.com/hc/en-us/articles/11332746741901-Creating-Content-Folders-in-the-Cloud 2023-07-21T04:10:39Z https://support.protohologram.com/hc/en-us/articles/11385079768717-Who-Should-I-Contact-if-I-Have-Questions-or-Am-Having-Issues-With-My-Proto-Devices 2023-07-22T04:41:04Z https://support.protohologram.com/hc/en-us/articles/11486800071181-How-To-Use-Proto-Cloud-Video-Tutorial 2023-07-21T04:09:36Z https://support.protohologram.com/hc/en-us/articles/11486944786445-How-To-Setup-Your-Proto-M-Video-Tutorial 2024-02-06T17:24:46Z https://support.protohologram.com/hc/en-us/articles/11519348864269-How-To-Use-Proto-Studio-App-Video-Tutorial 2024-04-10T19:41:27Z https://support.protohologram.com/hc/en-us/articles/11522884046989-How-To-Setup-Your-Studio-Kit-HoloStudio-Pro-Tutorial-Videos 2025-12-17T16:42:21Z https://support.protohologram.com/hc/en-us/articles/11584783903245-How-Much-Does-the-Proto-Epic-Weigh 2023-07-22T04:58:48Z https://support.protohologram.com/hc/en-us/articles/11585091887757-Are-My-Videos-Streamed-From-the-Cloud-or-Are-They-Downloaded-to-the-Proto-Device-Before-Playing 2023-10-02T23:32:44Z https://support.protohologram.com/hc/en-us/articles/11585272095885-How-Much-Hard-Drive-Space-Does-the-Proto-Epic-Have 2023-07-22T05:05:25Z https://support.protohologram.com/hc/en-us/articles/11586309998989-Can-I-Upload-Files-From-My-Phone-to-the-Cloud 2023-10-02T23:32:44Z https://support.protohologram.com/hc/en-us/articles/11586875299085-What-Does-Assigning-Content-Mean 2023-10-02T23:32:44Z https://support.protohologram.com/hc/en-us/articles/11587054058509-What-Type-of-Files-Can-the-Proto-Epic-and-M-Play 2023-07-22T04:38:44Z https://support.protohologram.com/hc/en-us/articles/11616116738957-Will-Everyone-Be-Able-To-See-My-Content-on-the-Cloud 2023-10-02T23:32:44Z https://support.protohologram.com/hc/en-us/articles/11616964439053-Can-I-Shoot-on-Green-Screen 2023-07-27T07:19:11Z https://support.protohologram.com/hc/en-us/articles/11617065819917-Can-I-Use-a-Different-Paper-Background-Color-Other-Than-White 2023-07-27T07:18:08Z https://support.protohologram.com/hc/en-us/articles/11618362528781-Can-I-Use-an-External-Media-Player-or-Computer 2023-07-22T05:04:51Z https://support.protohologram.com/hc/en-us/articles/11618419881485-Do-I-Need-To-Leave-Clearance-for-Cooling-Fans 2023-07-22T05:03:37Z https://support.protohologram.com/hc/en-us/articles/11618803956749-How-Do-I-Use-the-Built-In-Camera-on-the-Proto-Epic 2024-07-31T23:06:09Z https://support.protohologram.com/hc/en-us/articles/11619600980237-What-Resolution-Is-the-Monitor-on-the-Proto-Epic 2023-07-22T05:00:12Z https://support.protohologram.com/hc/en-us/articles/11968184995341-What-Are-the-Dimensions-of-the-Epic 2023-07-22T04:59:40Z https://support.protohologram.com/hc/en-us/articles/11968636092557-What-Are-the-Dimensions-of-the-Roadie-Case 2023-07-22T04:57:25Z https://support.protohologram.com/hc/en-us/articles/12003947694477-Proto-Studio-App-Setup 2024-12-05T19:17:08Z https://support.protohologram.com/hc/en-us/articles/12618597072013-Proto-Update-March-3rd-2023 2023-03-14T17:58:48Z https://support.protohologram.com/hc/en-us/articles/13213989619725-How-To-Prepare-Your-M-For-Servicing-Video-Tutorial 2024-02-06T17:24:46Z https://support.protohologram.com/hc/en-us/articles/13829925780877-Proto-Hardware-Issue-Form 2025-10-17T18:08:22Z https://support.protohologram.com/hc/en-us/articles/13991319251597-Proto-Update-September-27-2022 2023-03-14T17:58:48Z https://support.protohologram.com/hc/en-us/articles/13991398383245-Proto-Update-October-25-2022 2023-03-14T17:58:48Z https://support.protohologram.com/hc/en-us/articles/13991483278093-Proto-Update-November-29th-2022 2023-03-14T17:58:48Z https://support.protohologram.com/hc/en-us/articles/13991614277005-Proto-Update-January-3rd-2023 2023-03-14T17:58:48Z https://support.protohologram.com/hc/en-us/articles/13991679258253-Proto-Update-January-31st-2023 2023-03-14T17:58:48Z https://support.protohologram.com/hc/en-us/articles/14222077413261-Proto-Update-March-22-2023 2023-03-22T19:45:22Z https://support.protohologram.com/hc/en-us/articles/14374677459213-Proto-Update-March-28-2023 2023-03-28T12:32:28Z https://support.protohologram.com/hc/en-us/articles/14573349135373-What-color-temperature-should-the-light-in-the-studio-setup-be 2023-07-27T07:17:44Z https://support.protohologram.com/hc/en-us/articles/14660220032525-How-do-I-find-the-MAC-address-of-my-Proto-M 2023-04-07T20:44:08Z https://support.protohologram.com/hc/en-us/articles/14660756980365-What-Does-the-Record-Only-Button-Do-on-the-Proto-Beam-App 2023-07-27T07:16:55Z https://support.protohologram.com/hc/en-us/articles/15217537678861-Proto-Update-April-25-2023 2023-04-25T17:33:17Z https://support.protohologram.com/hc/en-us/articles/15455439337869-3D-Objects 2025-02-24T20:33:58Z https://support.protohologram.com/hc/en-us/articles/15459202093069-Proto-Cloud-Upload-Requirements 2024-07-11T18:41:45Z https://support.protohologram.com/hc/en-us/articles/15519406689549-NEW-Proto-Content-Store 2025-03-25T15:51:27Z https://support.protohologram.com/hc/en-us/articles/16318993020685-Proto-Update-May-31-2023 2023-06-01T15:21:59Z https://support.protohologram.com/hc/en-us/articles/16363335692173-Software-Update-Schedule-2024 2024-10-16T21:58:34Z https://support.protohologram.com/hc/en-us/articles/16429168722445-How-To-Unbox-and-Setup-Your-Epic 2024-02-06T17:57:38Z https://support.protohologram.com/hc/en-us/articles/17764007181069-Can-I-Play-Content-Offline-on-the-Proto-Epic 2023-07-22T04:55:46Z https://support.protohologram.com/hc/en-us/articles/17764224168077-Can-I-Play-Content-Offline-on-the-Proto-M 2023-07-19T19:39:57Z https://support.protohologram.com/hc/en-us/articles/17935099454221-Proto-Epic-Foam-and-Turnbuckle-Removal-and-Insertion-Guide 2024-02-06T17:57:38Z https://support.protohologram.com/hc/en-us/articles/17955843928589-Proto-Update-July-25-2023 2023-07-26T16:03:58Z https://support.protohologram.com/hc/en-us/articles/18522422535565-Proto-Update-August-14-2023 2023-08-18T04:56:46Z https://support.protohologram.com/hc/en-us/articles/18529038937741-How-Much-Space-Is-Required-To-Set-Up-the-Studio-Kit 2024-01-09T20:12:09Z https://support.protohologram.com/hc/en-us/articles/18848866224781-Proto-Beam-App-Service-Issues 2023-08-24T20:23:20Z https://support.protohologram.com/hc/en-us/articles/18871483161741-Proto-Update-August-25-2023 2023-08-25T14:52:59Z https://support.protohologram.com/hc/en-us/articles/19537728298253-How-Do-I-Launch-a-URL-on-My-Proto-M 2023-09-15T19:41:17Z https://support.protohologram.com/hc/en-us/articles/19616624209037-How-To-Use-ProtoGPT-Video-Tutorial 2023-09-18T22:19:53Z https://support.protohologram.com/hc/en-us/articles/19857139737613-Proto-Update-September-26-2023 2023-09-26T17:57:37Z https://support.protohologram.com/hc/en-us/articles/20043398614925-How-Do-I-Create-a-Proto-Cloud-Account 2023-10-02T23:32:44Z https://support.protohologram.com/hc/en-us/articles/20043589665293-How-Do-I-Change-My-Proto-Cloud-Account-Password 2023-10-02T23:32:44Z https://support.protohologram.com/hc/en-us/articles/20043604997901-How-Do-I-Change-the-Email-Associated-With-My-Cloud-Account 2023-10-02T23:32:44Z https://support.protohologram.com/hc/en-us/articles/20043702616845-How-Do-I-Delete-My-Proto-Cloud-Account 2023-10-02T23:32:44Z https://support.protohologram.com/hc/en-us/articles/20477686667277-Proto-Update-October-17-2023 2023-10-17T21:20:14Z https://support.protohologram.com/hc/en-us/articles/20578707406733-How-To-Film-a-Proto-Epic 2024-02-06T17:57:38Z https://support.protohologram.com/hc/en-us/articles/21575091267085-Epic-Display-Issue 2023-11-22T14:51:13Z https://support.protohologram.com/hc/en-us/articles/21576459180685-Proto-Update-November-22-2023 2023-11-22T16:24:51Z https://support.protohologram.com/hc/en-us/articles/21578694482701-How-To-Unload-Proto-Epic-From-Your-Roadie-Case 2024-02-06T17:57:38Z https://support.protohologram.com/hc/en-us/articles/21707155081613-Proto-Developer-Documentation 2023-11-27T18:46:51Z https://support.protohologram.com/hc/en-us/articles/22068089316365-Live-Beaming-Talent-Best-Practices 2024-11-04T18:35:44Z https://support.protohologram.com/hc/en-us/articles/22884376350477-Proto-Update-January-2-2024 2024-01-03T15:58:41Z https://support.protohologram.com/hc/en-us/articles/23904273892877-Windows-Based-Epic-Proto-Firewall-Guide 2024-02-06T17:57:38Z https://support.protohologram.com/hc/en-us/articles/24098876004365-Proto-Update-February-13-2024 2024-02-13T21:54:20Z https://support.protohologram.com/hc/en-us/articles/24160981227277-Proto-Update-February-27-2024 2024-08-22T15:07:48Z https://support.protohologram.com/hc/en-us/articles/24886789456781-How-Do-I-Remove-the-Background-Shadows-From-My-Avatar-on-the-Apple-Vision-Pros-While-Using-the-Proto-Beam-App 2024-03-11T15:02:21Z https://support.protohologram.com/hc/en-us/articles/24893751399693-How-Do-I-Find-the-Mac-Address-of-My-ProtoOS-Device 2024-03-11T17:16:48Z https://support.protohologram.com/hc/en-us/articles/25753977769357-Proto-Update-April-9-2024 2024-04-09T16:50:17Z https://support.protohologram.com/hc/en-us/articles/25979436655757-How-To-Unassign-Content-From-Your-Device-on-Proto-Cloud 2024-04-17T17:56:27Z 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