Scheduled Maintenance Window
The Snap Store team has announced scheduled database maintenance to help ensure the continued stability and performance of the platform.
Maintenance Window
- Start: July 5, 2026, 22:00 UTC
- End: July 6, 2026, 02:00 UTC
Impact
During this maintenance window, devices and services that communicate with the global Snap Store may experience temporary interruptions.
The following services may be affected:
- Snap installations and updates
- Snap refresh operations
- Device communication with the Global Snap Store
- Dedicated Snap Store and IoT App Store environments
All requests to the Snap Store API (api.snapstore.io) will be rejected while maintenance is in progress.
What You Need to Do
No action is required.
Once maintenance has been completed, service will automatically resume. Any device requests that occur during the maintenance window will be retried automatically by snapd and should complete successfully after the Snap Store is available again.
Questions?
If you experience issues after the maintenance window has ended or have any questions, please submit a support request through the Proto Support Portal.