November 12, 2026 - Service Resolved
November 11, 2026 | Service Disruption
We are currently monitoring a widespread outage affecting Canonical, a third-party service provider supporting components of ProtoOS.
As a result, customers may experience temporary delays or failures when attempting to download or install ProtoOS software updates.
Impact:
- ProtoOS software updates may be temporarily unavailable.
- Existing device functionality is not expected to be affected by this outage.
- Customers are encouraged to postpone software updates until services are restored.
Our team is actively monitoring the situation and will provide updates as additional information becomes available.
We apologize for any inconvenience and appreciate your patience.