Your Proto Luma will arrive with two remotes.
The remote shown below is for controlling the camera/sound bar, and this remote will only be used to control the volume of the Luma and enable or disable the camera tracking feature. All other buttons, aside from the ones labeled in the photo, will not be of use.
When using the soundbar remote, point it directly and as level as possible toward the soundbar.
The second remote shown below is for accessing the monitor settings of the Proto Luma. Please note that you will change HDMI inputs through the Settings tab on your Luma through the UI. Changing HDMI inputs with this remote will not work. This remote will also not work for controlling volume or content playback on the Luma. Content playback will be controlled through the touchscreen or remotely through Proto Cloud.
For the Luma to detect the buttons being pressed on this remote, you must open the door of the service panel on the side of the Luma and point the remote directly at the hardware components.
Please reach out to support@protohologram.com if any clarification is needed.